Modernize Communication with a Microsoft Teams Contact Center
Our cloud-based contact center integrates with Microsoft Teams and utilizes advanced AI to analyze data from your CRM, providing a complete view of your customers and their journeys.
Seamless customer interaction right where you work with a Microsoft Teams Contact Center
Our Microsoft Teams Contact Center solution is designed to be seamlessly integrated with the wider Microsoft ecosystem. This integration provides agents with a single view of customer interactions across all channels, eliminating the need to switch between different apps for calling, messaging colleagues, or email handling.
By leveraging Microsoft's embedded security features, you can create a seamless dialogue management and communications experience that is familiar to your team.
Modernizing your contact center also allows you to leverage AI to bring forward a better customer experience.
Fill out the form to connect with an expert and get started on your digital contact center solution.
Elevate customer experience with a Contact Center solution that was created, positioned and aligned to be part of the Microsoft ecosystem, integrating directly with Teams and your CRM to allow for a single view for both customer service agents and your sales teams.
This flexible and scalable dialogue platform is designed to live within your existing technologies and connect disparate data sources
Easy creation of AI-powered voice and chatbots through market-leading integrations
Agents have a single view of the customer history and do not need to switch between apps for calling, messaging colleagues, or email handling
Automated fulfillment flows can be triggered from various external sources and deflect or prevent unnecessary dialogues
Follows existing compliance policies and empowers organizations to extend and integrate the solution by giving them full control of their data
Follows existing compliance policies and empowers organizations to extend and integrate the solution by giving them full control of their data
Interested in a Microsoft Teams Contact Center, but unsure where to start? Quisitive offers several beginner-friendly solutions designed to assess your current state, uncover your business goals, and develop your path forward.
Get answers to your telecommunication questions with a 2-hour virtual session, led by a contact center expert.
Evaluate your current state and build a roadmap to your new Contact Center with an expert-led assessment.
Make your vision a reality and see Teams Phone in action by launching a pilot solution with Quisitive.
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