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When designing a healthcare platform, building from the bottom up and looking below the surface is critical to creating a successful solution.
For those organizations poised to meet growing demands and empower patients, providers, staff, and networks with dependable healthcare cloud solutions, here’s the roadmap to initiate this transformation.
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Don't miss the keynote address from Syed Fahad, Senior Director of Cloud Solutions, Quisitive for insights into current industry trends.
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Quisitive is a premier, global Microsoft Partner that harnesses the Microsoft cloud platform and complementary technologies, including custom solutions and first-party offerings, to generate transformational impact for enterprise customers. Quisitive has consistently been recognized as a leading Microsoft Partner with 16 Specializations and all 6 Solution Partner Designations. Quisitive’s Microsoft awards include the 2023 US Partner of the Year Winner for Health and Life Sciences, 2023 US Partner of the Year Winner for Solutions Assessment and 2023 US Partner of the Year Finalist for the Industrial and Manufacturing vertical.
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We are in the era where any human work can be either significantly augmented or automated through the smart use of generative AI.
In Healthcare, generative AI extends across the value chain, from healthcare core operations to patient satisfaction to revenue cycle management.
But what are the most realistic use cases and opportunities to drive business value in healthcare? How can you make it real and how can you get started?
Quisitive offers comprehensive solutions to help you responsibly harness the power of Generative AI. From validating use cases and establishing critical policies to implementation & innovation, we guide you through every step of the process. Our data scientists and generative AI consultants will demonstrate the art of the possible for your organization.
Customer Service
Natural Language Processing
Data Requests
AI Programming
Chatbots
Personalization
Customer Service Efficiency
Data Analysis
Predictive Analytics
Customer Insights
Enterprise ChatGBT
As a top Microsoft Solutions Partner with a designation in Data & AI, we hold specializations in...
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Quisitive is focused on building healthcare solutions to solve customer challenges and drive impactful advancements in digital health. Healthcare is lagging in technology adoption, and organizations that do not lean on AI and care-ready solutions like MazikCare to create digital bridges will be unable to keep up with modern demands. Quisitive’s partnership with Microsoft, immense talent base of cross-skilled industry experts, and commitment to innovation puts Mike Reinhart, Quisitive CEO and his team in a unique position to offer proven solutions to address the challenges faced in healthcare.
“Healthcare is a core industry for Quisitive, and our efforts include the expansion of our MazikCare cloud platform, our alignment with the latest Microsoft cloud, AI, and security technologies, as well as the growth of services that address the critical needs of the healthcare industry,” said Mike. “Quisitive is on a mission to help organizations in healthcare embrace technology to not only save costs, but to empower staff, create better provider relationships, and to give patients a better, modern care experience.”
Arthur Health, a healthcare solutions company based in Canada, is reimagining traditionally compartmentalized models of care through a clinically integrated network approach. In 2019, Arthur Health teamed up with the Ontario Ministry of Health and Long-Term Care and the University Health Network to scale a rapid-access clinic model of care for low-back pain (LBP). In a pilot, this led to reduced wait times, better access to local care, and higher patient and provider satisfaction, so Arthur Health plans to expand it. Arthur Health relies on Quisitive’s MazikCare platform and Microsoft technologies to develop a patient-centered solution that the organization hopes will spark changes to primary and specialty care in Canada.
As Arthur Health began exploring solutions to evolve a clinically integrated network, it was introduced to Microsoft US Partner of the Year, Quisitive, a company with extensive experience in both Microsoft cloud solutions and the healthcare industry. “We approached Microsoft with our vision, and it directed us to Quisitive,” says Dr. Nizar Mahomed, CEO of Arthur Health. “The company’s depth of understanding of the Microsoft universe and of healthcare complexities would allow us to achieve our vision of an evolving model of care and care delivery, and its MazikCare platform allowed us to innovate faster.”
For the healthcare arena, Quisitive’s MazikCare is a robust suite of real-time health solutions that create a digital bridge for patients, providers, and payers. Powered by Microsoft technologies, MazikCare is purpose-built for healthcare and is used by organizations to improve operational performance, streamline and unify patient records, optimize the supply chain, enhance clinician and patient satisfaction, improve revenue cycles, and deliver exceptional real-time insights.
The Arthur Health team moved quickly to enhance its digital health platform. In only nine months, it drew on Quisitive’s experience to develop a care-coordination platform built on Microsoft Power Platform, Dynamics 365, and Quisitive’s MazikCare. The team configured standardized complex-care assessments for providers in the network as well as customized workflows. Communication among medical providers all over Ontario is central to the new system. Arthur Health created this critical element using the communication and automation capabilities of Microsoft Dynamics 365. The rapid-access clinic model of care was adapted from the successful pilot that ran for five years in metropolitan, urban, rural, and northern healthcare settings. Using an interprofessional shared care model for LBP management that linked primary to tertiary care, the pilot demonstrated immediate improvement in access to care, thanks to Quisitive and the technologies deployed.
Today, the biggest challenge in the healthcare sector is staff burnout, which leads to staff turnover, costing organizations millions of dollars annually. One way Quisitive addresses the issue is by using the latest in Microsoft AI technology and its MazikCare platform to automate and streamline tasks to reduce administrative burdens, particularly on nurses, physicians, and other clinicians. When they can automate the filling out of forms such as prior authorization requests, this releases the staff from completing these tasks and allows them to focus on patient care. Quisitive provides automation across patient scheduling, shift management, supply chain and materials management, referral management, contracts management, and more.
Data integration and interoperability are also significant challenges plaguing organizations in healthcare. Quisitive has developed the MazikCare Data Fusion product to address the challenge of disconnected systems and siloed processes. The solution easily integrates data from various systems, including EMR/EHR. It creates a single source of truth, giving staff a complete picture of the patient and empowering providers to collaborate seamlessly to deliver the best patient experiences and care outcomes.
Finally, privacy, security, and compliance will remain priorities for healthcare leaders. Quisitive’s MazikCare platforms run in the Microsoft 365, Dynamics 365, Power Platform, and Azure Cloud environments, ensuring data and access are fully secured. Quisitive is also a leader in security, implementing best-in-class data security solutions for customers and leading by example to leverage the best techniques for securing operating environments.
Quisitive’s Microsoft roots run deep into the fabric of the company. They employ teams with extensive Microsoft technologies expertise, work alongside Microsoft to drive impact in critical areas, including healthcare, and are excited about what the Microsoft and MazikCare platforms can deliver for healthcare organizations today and in the future.
“In this economy, we know our customers are looking for significant ROI from their technology solutions, so we have a model that couples technology acumen with industry expertise,” says Mike Reinhart, CEO of Quisitive. “This enables us to create solutions that are tightly aligned to business needs and that produce real business outcomes. Our healthcare experts have extensive experience in the industry, and they partner with our technologists to deliver high-impact technology solutions.”
Quisitive is a premier, global Microsoft partner that harnesses the Microsoft cloud platform and complementary technologies, including custom solutions and first-party offerings, to generate transformational impact for enterprise customers. Its Cloud Solutions business focuses on helping enterprises move, operate, and innovate in the three Microsoft clouds.
For the healthcare arena, Quisitive’s MazikCare is a robust suite of real-time health solutions that create a digital bridge for patients, providers, and payers. Powered by Microsoft technologies, MazikCare is purpose-built for healthcare and is used by organizations to improve operational performance, streamline and unify patient records, optimize the supply chain, enhance clinician and patient satisfaction, improve revenue cycles, and deliver exceptional real-time insights.
Read this article and more in this month's issue of Global Healthcare Outlook.
Time is crucial in healthcare, where every delay can significantly impact a patient’s experience and recovery. Effective care coordination ensures that patients receive the right care at the right time. To achieve this, physicians, providers, patients, and other stakeholders need to communicate efficiently to convey critical healthcare information and take necessary actions.
There is growing interest in quality care coordination, with healthcare trends shifting away from conventional fee-for-service (FFS) models towards value-based care, which prioritizes patient outcomes and cost savings. Technological advancements like AI and machine learning provide healthcare providers with tools to fine-tune and automate information for more effective management of patient needs.
However, despite the benefits of technologically advanced coordination solutions, healthcare teams may still cling to outdated systems and processes due to the technical complexities involved.
Let’s explore the common pain points of digital transformation in healthcare and effective ways to overcome them with intuitive software solutions.
Care coordination involves multiple parties, including specialists, healthcare staff at various organizations, diagnostic technicians, patients, and payers. Undisrupted communication between all parties is crucial for maintaining high standards of value-based healthcare. Unfortunately, healthcare teams may still rely on legacy communication channels, such as faxing, which can cause significant delays for patients seeking urgent care and treatment.
While mainstream technology allows for real-time tracking of food deliveries and parcels, many healthcare settings lack real-time monitoring for patient test results, despite their impact on a patient’s quality of care. Patients and caregivers often experience lengthy wait times to receive test results particularly when performed by an outside organization, affecting their lifestyle and healthcare planning. Poor care coordination has also resulted in patient-reported adverse events, such as inaccurate test findings among diabetes patients.
Healthcare data security is a complex process with risks, such as improper handling of electronic health records and widespread ransomware attacks that have resulted in losses of over $30 billion.
Rapid changes in data security standards and practices make it challenging for healthcare providers to safeguard their data networks, especially when combined with the ongoing challenges of meeting the latest healthcare compliances rules. A compromised healthcare database poses a serious security issue, as leaked data can undermine the confidentiality of medical history and payment details , which cybercriminals can manipulate or steal for ransom.
AI and machine learning have emerged as powerful solutions for enhancing productivity across industries, including care coordination in healthcare.
The dynamic functions of these technologies can reduce human error and expedite repetitive procedures, such as appointment scheduling, patient follow-ups, prior authorization, and referral management, thereby boosting care coordination efforts. Market experts predict that the global AI what? Investment? in healthcare market will reach $188 billion by the end of the decade, with a compound annual growth rate (CAGR) of 37%.
The robust mechanisms of AI enable teams to consistently monitor patient needs and emergencies throughout their care and treatment by using advanced algorithms gleam exceptions and abnormalities. Healthcare facilities can analyze large databases of electronic health records (EHRs) and quickly notify relevant specialists and providers about patient needs without manually going through all the details.
The practical implementation of care management remains a challenge for healthcare experts. AI’s organized collection and distribution of health records information can simplify care management processes in complex and stressful environments, facilitating value-based healthcare.
Modern care coordination platforms, like MazikCare, offer added protection through a combination of techniques, such as encryption technology and ML methods like federated learning (FL), which train algorithms without exposing sensitive information.
Quisitive’s MazikCare Care Coordination platform equips healthcare teams with the tools needed to streamline communications and data management from a unified source. MazikCare establishes a digital bridge between patients and healthcare staff, enabling the highest level of care and service at every stage.
MazikCare drives optimized care coordination in a simple and accessible way through a two-pronged approach: integrating team collaborations and empowering patients.
The MazikCare platform provides a sleek user experience that connects physicians, patients, and payers through highly intuitive dashboards and portals. MazikCare allows teams to manage all types of care management and staff scheduling, keeping every involved party well-informed of the latest changes.
MazikCare empowers patients with access to a sleek portal for taking charge of their healthcare journey. The digital portal guides users through medication management, scheduling, and self-assessments, improving the efficiency of their healthcare experiences. These patient empowerment features provide individuals with improved control over their treatment plans and medical appointments, ultimately leading to better recovery outcomes and disease control.
The increasing momentum in the investment of value-based healthcare suggests that adopting a scalable care coordination platform integrating primary and specialty care with security, interoperability, and user-friendliness gives providers an advantage in this time-sensitive industry.
Speak with Quisitive today to learn how MazikCare can help elevate your care coordination standards with cutting-edge tech breakthroughs.
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TORONTO, Oct. 11, 2023 (GLOBE NEWSWIRE) -- Quisitive Technology Solutions, Inc. (“Quisitive” or the “Company”) (TSXV: QUIS, OTCQX: QUISF), a Microsoft solutions provider and payments solutions provider, today announced that it will collaborate with Microsoft to leverage the new healthcare data solutions in Microsoft Fabric for Ontario Workers Network (“OWN”), the Ottawa Hospital, and other hospitals in the network.
Fabric is an end-to-end, unified analytics platform that seamlessly integrates various data and analytics tools like Microsoft Azure Data Factory, Azure Synapse Analytics, and Power BI into a single unified product, empowering healthcare professionals to unlock the potential of their data to better serve patient needs.
Quisitive is leveraging Microsoft solutions for OWN to securely migrate 35,000 patient files from a legacy database to Fabric, producing new insights about patient health. The migration will increase efficiency and capacity in data analysis for healthcare organizations by utilizing the rich capabilities of Fabric.
OWN will utilize the new healthcare data solutions in Fabric to link previously inaccessible patient data types, including social determinants of health, care plans, patient reported outcomes, and leading indicators of care performance. This strategic utilization will unlock a multitude of benefits, including accelerated insights for more precise and tailored care plans. This in turn will significantly reduce wait times and enhance predictive care capabilities, ultimately revolutionizing predictive care capabilities. Quisitive is pairing its Microsoft technology acumen with deep data and analytics expertise and healthcare industry knowledge in partnership with Microsoft’s engineering teams to deliver the healthcare data solutions in Fabric to OWN with attention to unique industry needs, including data privacy and compliance requirements. Going forward, Quisitive will add Fabric to its offerings for healthcare organizations.
“Quisitive was honored to be selected as a preview partner for the new healthcare data solutions in Microsoft Fabric,” said Quisitive CEO Mike Reinhart. “Our team and experience are well-aligned to connect new, innovative Microsoft technology solutions with healthcare customers for successful implementations. While the data and technology implications of Fabric are momentous, the resulting impacts on patient care, clinician efficacy, and health outcomes set this apart as a truly revolutionary solution. Thank you to Microsoft and the Ontario Workers Network for trusting Quisitive to implement this important advancement in healthcare data and analytics.”
Umesh Rustogi, General Manager, Microsoft Cloud for Healthcare added: “The healthcare data solutions in Microsoft Fabric enable organizations to unify and harmonize the wealth of data that exists within their systems. Using the healthcare data solutions in Microsoft Fabric, Ontario Workers Network is empowered to alleviate clinical administrative burden, decrease wait times, and ultimately improve the quality-of-care delivery to patients in the communities it serves.”
About Quisitive:
Quisitive (TSXV: QUIS, OTCQX: QUISF) is a premier, global Microsoft partner that harnesses the Microsoft cloud platform and complementary technologies, including custom solutions and first-party offerings, to generate transformational impact for enterprise customers. Our Cloud Solutions business focuses on helping enterprises move, operate, and innovate in the three Microsoft clouds. Our Payments Solutions division, leverages the PayiQ platform powered by Microsoft Azure to transform the payment processing industry into an entirely new source of customer engagement and consumer value. Quisitive serves clients globally from seventeen employee hubs across the world. For more information, visit www.Quisitive.com and follow @BeQuisitive.
Quisitive Investor Contact
Matt Glover and John Yi
Gateway Group
[email protected]
949-574-3860
Quisitive Management Contact
Tami Anders
Chief of Staff
[email protected]
TORONTO, Aug. 15, 2023 (GLOBE NEWSWIRE) — Quisitive Technology Solutions, Inc. (“Quisitive” or the “Company”) (TSXV: QUIS, OTCQX: QUISF), a premier Microsoft solutions provider and payments solutions provider, has partnered with Heart-Tech Health to implement MazikCare as an Integrated Care Delivery tool to prevent women’s heart disease.
Founded by NY Times Super Doctor and preventative cardiologist Dr. Suzanne Steinbaum, Heart-Tech Health has created Adesso, a first-of-its-kind cardiac preventative care platform aimed at reducing women’s heart disease. Heart-Tech Health strives to provide clients with trusted information, empower women’s self-advocacy in healthcare, and provide lifestyle intervention pathways.
Quisitive has partnered with Heart-Tech Health to implement its MazikCare Care Path solution within Adesso to empower patients and providers to collaborate on comprehensive care plans by facilitating the seamless transfer of information between care teams and creating pathways from risk identification to proven interventions. The solution will enable patients to access lifestyle and diagnostic screenings, view recommended lifestyle changes that create true health impact, and efficiently connect to providers to improve health outcomes. The value-based care platform will help eliminate unnecessary testing and reduce ER visits and hospitalizations, decreasing overall spending on heart-related health matters.
MazikCare, built by leveraging the Microsoft Power Platform, delivers digital transformation in both legacy and underserviced markets. This initial roll-out of the Adesso SaaS platform and MazikCare software will support 3,500 patient users.
“The partnership with Quisitive is critical in realizing our vision for improved cardiovascular health for women worldwide,” said CEO and Founder of Heart-Tech Health, Dr. Suzanne Steinbaum. “80% of heart disease is preventable, and yet our health system spends in abundance of $194 billion annually to treat women’s heart disease. The MazikCare platform provides the technological tools necessary to enable broad access to diagnostic screenings, heart-health information, and clear care pathways to improve women’s cardiac health, reduce costs, and ultimately, save lives.”
“We designed the Quisitive MazikCare platform to be easily implemented across every medical specialty and patient demographic to better connect patients to quality care,” added Quisitive CEO Mike Reinhart. “Now, we are continuing to expand MazikCare’s impact through our partnership with Heart-Tech Health to address the leading cause of death for women in the United States, heart disease. We are proud to be partnering with Dr. Steinbaum and her team to positively impact women’s health outcomes.”
About Quistive:
Quisitive (TSXV: QUIS, OTCQX: QUISF) is a premier, global Microsoft partner that harnesses the Microsoft cloud platform and complementary technologies, including custom solutions and first-party offerings, to generate transformational impact for enterprise customers. Our Cloud Solutions business focuses on helping enterprises move, operate, and innovate in the three Microsoft clouds. Our Payments Solutions division leverages the PayiQ platform powered by Microsoft Azure to transform the payment processing industry into an entirely new source of customer engagement and consumer value. Quisitive serves clients globally from seventeen employee hubs across the world. For more information, visit www.Quisitive.com and follow @BeQuisitive.
About Heart-Tech Health:
Heart-Tech Health created Adesso, a SaaS suite developed by one of the nation’s leading preventative cardiologists. Adesso identifies cardiac risk earlier through its proprietary, comprehensive risk assessment and treats cardiac disease through its fully insured personalized health and wellness programs that improves access to care for all women. Adesso is offered through Insurers, Corporate Wellness Programs and Value-Based Medical Providers and generates tremendous cost savings. The Adesso suite includes the “Addesso Heart Score” used by women to discover their heart risk, and “MyAdesso,” which creates and tracks their personalized prevention journey, ensures compliance, encourages behavioral change through tracking and remote patient monitoring. It also allows them to be more effective advocates for proper testing and medical care. For Providers, the “Adesso Clinical Portal” closely tracks data and offers them a more efficient way to ensure greater outcomes and needed behavior change cooperatively with their patients, through a medically validated personalized prevention strategy. Adesso is the most comprehensive, cost-effective solution for women’s heart health which is transforming how cardiological prevention is being offered.
Quisitive Investor Contact
Matt Glover and John Yi
Gateway Investor Relations
[email protected]
949-574-3860
Quisitive Management Contact
Tami Anders
Chief of Staff
[email protected]
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Client: Arthur Health
Industry: Healthcare Provider
Products and Services: Dynamics 365, Microsoft Power Platform, Quisitive MazikCare
Country: Canada
For full customer story visit the Microsoft website here.
Arthur Health, a healthcare solutions company based in Canada, is reimagining traditionally compartmentalized models of care through a clinically integrated network approach. In 2019, Arthur Health teamed up with the Ontario Ministry of Health and Long-Term Care and University Health Network to scale a rapid-access clinic model of care for low-back pain. In a pilot, this led to sustained reduced wait times, better access to local care, and higher patient and provider satisfaction, so Arthur Health plans to expand it. Arthur Health used Microsoft partner Quisitive’s MazikCare platform and Microsoft technologies to develop a patient-centered solution that the company hopes will spark changes to primary and specialty care in Canada.
Ontario is a large province, and Arthur Health knew that empowering patients in rural, northern, and remote communities to receive the right care closer to home would require a robust digital healthcare solution. To create an integrated, cloud-based healthcare network that houses and shares information, Arthur Health needed technology that was user-friendly, flexible, and scalable. “We needed to choose a solution that was extensible, agile, and provides the highest level of security for handling patient information, so that was the attraction to Microsoft,” says Dr. Christian Veillette, Chief Technology Officer of Arthur Health.
As Arthur Health began exploring solutions to evolve a clinically integrated network, it was introduced to Microsoft partner Quisitive, a company with extensive experience in both Microsoft cloud solutions and the healthcare industry. “We approached Microsoft with our vision, and it directed us to Quisitive,” says Dr. Nizar Mahomed, CEO of Arthur Health. “The company’s depth of understanding of the Microsoft universe and of healthcare complexities would allow us to achieve our vision of an evolving model of care and care delivery, and its MazikCare platform allowed us to innovate faster.”
The Arthur Health team moved quickly to enhance its digital health platform. It drew on Quisitive’s experience to develop a care-coordination platform based on Microsoft Power Platform and Quisitive’s MazikCare in only nine months. The team configured standardized complex-care assessments for providers in the network as well as customized workflows. Communication among medical providers all over Ontario is a central piece of the new system, and Arthur Health created this critical element using the communication and automation capabilities of Microsoft Dynamics 365. “At the end of the day, you need a process to integrate care because the providers are geographically dispersed,” says Dr. Rampersaud.
Arthur Health then began work on the final puzzle piece: an e-referral service that would allow medical providers to quickly send patient referrals and information. It typically takes about one year to develop and deploy an e-referral service in the Canadian healthcare system, but Arthur Health activated its service in only three months, in part through using the security frameworks in Microsoft solutions, fast healthcare interoperability resources, and MazikCare DataFusion.
The rapid-access clinic model of care was adapted from the successful pilot that ran for five years in metropolitan, urban, and rural and northern healthcare settings. Using an interprofessional shared care model for LBP management that linked primary to tertiary care, the pilot demonstrated immediate improvement in access to care. The average wait time for participants to have a specialized LBP assessment and individualized management plan plummeted from between six and 12 months to two to four weeks—a decrease often of around 80 percent. Many people who would previously have waited in pain and with reduced mobility to see a specialist instead found care closer to home with a physiotherapist or chiropractor supported by a regional centralized specialist. Patients gained unparalleled access to specialized care and payers realized immediate cost savings from a reduction in unnecessary tests such as MRI scans.
The Ontario Ministry of Health and Long-Term Care (MOHLTC) approved expanding the pilot to serve the provincial population of more than 10 million adults. Arthur Health’s partnership with MOHLTC and University Health Network helped create meaningful change for patients and providers through the company’s growing clinically integrated network digital platform. “At scale, satisfaction rates for both patients and physicians have remained greater than 90 percent, according to our surveys,” says Dr. Rampersaud. “The provincial program has happier patients and happier providers, and it has significantly reduced unnecessary MRIs, emergency visits, and specialist referrals to deliver a return on the investment from the Ontario Ministry of Health.”
Arthur Health is excited by the potential for further growth and is eager to expand its clinically integrated network platform beyond specialty care. More than 8,000 primary care providers are using this program to refer patients throughout Ontario, demonstrating that patient-centered care delivers better outcomes closer to home. Dr. Veillette sees the next step as incorporating more features of Dynamics 365 to help providers communicate seamlessly and close the circle of care around individual patients. The physicians at Arthur Health are also excited to explore using predictive models as Microsoft further develops its AI capabilities.
“The next step will be predictive health management through analysis,” says Dr. Mahomed. “With the capabilities that Microsoft is building out, five years from now this program will be much smarter and more efficient.”
The Healthcare Financial Management Association (HFMA) Conference is an annual event that brings together healthcare finance professionals, industry leaders, and innovators to discuss the latest trends and advancements in healthcare finance.
The Quisitive team was honored to sponsor this year’s event held recently in Nashville at the beautiful Gaylord Opryland Resort. It was an extraordinary gathering of minds, offering insights into the future of healthcare finance and the transformative potential it holds for the industry. In this blog post, our very own Suresh Krishnan shares his highlights and takeaways from the HFMA 2023 conference and shares the key trends that every finance leader in healthcare should keep in mind to improve financial results and thrive in 2023 and beyond
One of the overarching themes of HFMA 2023 was the significance of digital transformation in healthcare finance. The conference shed light on the increasing adoption of advanced technologies such as artificial intelligence (AI), machine learning (ML), robotic process automation (RPA), and blockchain in finance operations. Session speakers emphasized the potential these technologies have for streamlining processes, enhancing data analytics, improving revenue cycle management, and driving cost efficiencies.
Data analytics emerged as another critical focus area during the HFMA Conference. During the event sessions, many experts discussed leveraging analytics to drive insights into financial performance, risk management, population health, and patient outcomes. With the exponential growth of healthcare data, there is a massive need to harness its full potential strategically and responsible for strategic decision-making. Data and reporting will remain hot topics for finance professionals in healthcare as advanced analytics tools and techniques enable leaders to make data-driven decisions, optimize revenue cycles, identify trends, and improve overall financial performance. Finance leaders who invest in the tools and infrastructure needed to integrate and report on data will set their organizations apart.
The conference provided a platform to explore the ongoing transition from fee-for-service to value-based care models. Experts highlighted the importance of aligning financial incentives with quality and outcomes, emphasizing the need for collaboration between healthcare providers, payers, and patients. Sessions focused on strategies for managing financial risk in value-based contracts, improving care coordination, and leveraging technology to support payment reform initiatives.
I was surprised at the number of vendors showcasing revenue cycle management (RCM) solutions, highlighting the ongoing struggle in this area. The conference showcased innovative RCM strategies and technologies aimed at improving revenue integrity, reducing denials, and enhancing patient financial experience. We were there showcasing our MazikCare platform and Payer Matrix RCM Collections Workflow Module. Discussions covered topics such as automation of RCM processes, predictive analytics for claims management, patient engagement tools, and revenue cycle optimization best practices.
I listened to Dr. Thomas Fisher from the University of Chicago Medicine talking passionately about health equity in inner-city communities. His stories from ER during the COVID crisis were very moving. During his session, Dr. Fisher emphasized the need for healthcare technology to address the underlying social determinants of health (SDOH) to achieve true health equity in underserved inner-city communities. Dr. Fisher’s accounts from the front lines of the COVID-19 crisis shed light on the profound impact of systemic disparities on individuals’ health outcomes. As he spoke, it became clear that digital solutions that integrate SDOH considerations are essential for bridging the gap and delivering comprehensive care to vulnerable populations. By incorporating data on factors such as housing, education, and access to resources, healthcare technologies can empower providers to offer personalized interventions and support, ultimately improving the health outcomes and quality of life for individuals in these communities.
The HFMA 2023 Conference was an enlightening gathering that showcased the transformative potential of healthcare finance in driving positive change in the industry. Sessions offered valuable insights into the digital transformation of finance operations, the power of data analytics, the shift towards value-based care, regulatory compliance, and innovative revenue cycle management strategies. The conference undoubtedly left participants inspired and equipped with new knowledge and perspectives to shape the future of healthcare finance. As we reflect on HFMA 2023, it is evident that healthcare finance professionals are at the forefront of driving change, innovation, and financial sustainability in the industry. By embracing technological advancements, leveraging data analytics, and adapting to evolving payment models, healthcare finance leaders can position their organizations for success in an increasingly complex and dynamic healthcare landscape.
Suresh Krishnan, Senior Director, MazikCare – Quisitive
Suresh is a healthcare IT Leader with CHCIO certification and over 25 years of experience in application development, infrastructure management and cybersecurity. In 2016, Suresh was recognized as a Top100 CIO in Hospitals and Health Systems. Suresh works with healthcare leaders to expand their use of modern technologies to improve end-to-end care delivery and operations.
