Syed Fahad, VP of Industry Solutions at Quisitive, recently sat down to discuss how Quisitive, in partnership with Microsoft, is transforming healthcare through innovative solutions like MazikCare, a comprehensive healthcare cloud platform.
Check out these key insights from our conversation with Syed.
Q: What impact does industry relevance have on the solutions you deliver?
Syed Fahad: “When you bring industry relevance into the conversation, the quality of the solution that you’re delivering increases dramatically. That’s been our experience with leading healthcare organizations that make every business decision through the lens of efficiency.”
Q: What challenges are healthcare organizations currently facing, and how is Quisitive addressing them?
Syed Fahad: “Healthcare organizations are dealing with clinician shortages, inflation, and competition from retail organizations with enormous technology budgets. That’s why they’re relying on solutions like Quisitive’s MazikCare, which is a complete healthcare cloud platform built on Microsoft technologies and backed by Microsoft’s unparalleled commitment to security and innovation.”
Q: Can you elaborate on how MazikCare is helping healthcare organizations do more with less?
Syed Fahad: “MazikCare tackles three critical areas that pose significant challenges for today’s healthcare organizations: care delivery optimization, revenue cycle optimization, and supply chain optimization. Our platform enhances patient-physician engagement, speeds up claim processing to improve cash flow, and can cut a health system’s second-largest cost center by 10 to 20%.”
Q: How does the integration with Microsoft technologies benefit your clients?
Syed Fahad: “Our configurable platforms are built for easy implementations and are available right from the Microsoft Commercial Marketplace. This convenience has been beneficial for our clients who do life-saving work, like the Value-Based Care Network, experts at Arthur Health, and the hospitals and professional providers that make up Ontario’s Workers Network.”
Q: What role does security play in your healthcare solutions?
Syed Fahad: “Because our platform is completely integrated with Microsoft Cloud for Healthcare, healthcare organizations don’t have to worry about security or scalability. We have worked closely with Microsoft Engineering for a very long time and helped develop some of the core components of the Microsoft Cloud for Healthcare.”
Q: How is Quisitive leveraging AI to further enhance healthcare operations?
Syed Fahad: “We are utilizing the power of AI through MazikCare Copilot, which empowers healthcare professionals to harness the power of generative AI to transform productivity. Physicians and care teams are spending millions of hours a year on unnecessary administrative tasks. With the power of AI, we can automate task management, appointment scheduling, clinician documentation, and prescribing, so care teams can focus on patients and not on paperwork.”
Q: Can you share a success story that highlights the impact of MazikCare on healthcare organizations?
Syed Fahad: “Absolutely. One of our standout success stories is with Arthur Health and the Ontario Workers Network (OWN). The Ontario Workers Network is dedicated to delivering community-based treatment and support for people with workplace injuries. These individuals are eager to get back to work and, more importantly, to living their full lives. By implementing MazikCare, OWN has been able to streamline care delivery and optimize their operations significantly. Our platform integrates seamlessly with Microsoft Cloud for Healthcare, allowing OWN to focus on patient care without worrying about the complexities of security or scalability. Additionally, Arthur Health, experts in Value-Based Care, have leveraged MazikCare to enhance their operational efficiency. The platform’s configurability has enabled them to tailor solutions to meet their specific needs, resulting in faster claim processing, improved cash flow, and better patient outcomes.”
Q: What does the future hold for Quisitive and its role in the healthcare industry?
“We are proud to stand at the vanguard of a new era in healthcare, where the boundless potentials of artificial intelligence are being harnessed to streamline operations while revolutionizing care for the benefit of patients, their loved ones, and society as a whole. As we evolve our roadmap, we’re completely aligned with where Microsoft technology is heading. Two years down the road, we were in mobile-first, cloud-first, and now an AI-first organization.”
– Syed Fahad, VP of Industry Solutions
Syed Fahad’s insights reveal how Quisitive is not just keeping pace with the demands of the healthcare industry but leading the way with innovative solutions like MazikCare. By partnering closely with Microsoft and leveraging AI, Quisitive is enabling healthcare organizations to overcome challenges, optimize operations, and ultimately improve patient care. As healthcare continues to evolve, Quisitive remains committed to driving success for its clients through technology and industry expertise.