Five Reasons to Make the Move from Dynamics AX to Dynamics 365 | Quisitive

Many AX users are asking the same question. Is now the time to make the move from Dynamics AX to Dynamics 365 F&O?

Yes. The answer is yes. Not just because the risks and benefits outlined below, but also because at some point, Microsoft will stop AX support entirely.

Saying goodbye can sometimes be tough, but in this case, it isn’t hard to see why now is the time to move on from Dynamics AX.

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Here are 5 extremely compelling reasons to start planning your migration from Dynamics AX to Dynamics 365 F&O

1. End of Mainstream Support

Microsoft has ended mainstream support for Dynamics AX 2012, meaning users no longer receive security updates, bug fixes, or new features. This can leave a business vulnerable to security breaches and other issues. At some point, Microsoft will end all support for AX, so moving isn’t a question of “if” but “how smoothly”.

2. Limited Scalability

As businesses grow and expand, their ERP system needs to scale accordingly. Dynamics AX 2012 has limitations in terms of scalability, which can make it difficult for companies to manage their operations efficiently.

3. Lack of Real-Time Visibility and Access

Dynamics AX 2012 has limited visibility and access, making it difficult for businesses to make informed decisions in real time.

4. Increased Competition

With more businesses adopting cloud-based ERP solutions, companies using on-premises solutions like Dynamics AX 2012 may find themselves at a competitive disadvantage, unable to operate with the agility possible using a cloud-based system.

5. Return on Investment

The ROI of moving from Dynamics AX to Dynamics 365 Finance can vary depending on business size, complexity, and the desired functionality. Nevertheless, businesses that have migrated to Dynamics 365 F&O have seen numerous benefits and cost savings.

Benefits of Dynamics 365 F&O

Improved efficiency and productivity

Dynamics 365 F&O provides more streamlined processes for managing business operations, including financials, supply chain, and manufacturing. This, in turn, can lead to reduced manual labor, improved productivity for employees, and faster and better decision-making.

Enhanced visibility and control

By giving organizations access to real-time analytics and insights, Dynamics 365 F&O helps leaders more quickly identify areas that need improvement and make data-driven decisions to optimize their operations and increase profitability.

Reduce IT Costs

As a cloud-based solution, Dynamics 365 Finance does not require expensive hardware maintenance or software upgrades. Microsoft regularly updates Dynamics 365 F&O with new features, automatically applying updates to the software and reducing the need for costly customizations and integrations.

Infographic: Dynamics AX vs Dynamics 365 Comparison Chart
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eBook: AX vs F&O Complete Comparison and Migration Options
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Making the move! Quisitive AX Migration Assessment

Quisitive’s Dynamics AX to Dynamics 365 F&O Migration Assessment offers a structured and easy process for expertly planning your migration from AX to Dynamics 365 Finance. As part of this assessment, Dynamics technical and business resources will work to:

After the assessment is complete, the work can start, and you can look forward to a modern, accessible & fully secure cloud ERP to help grow your business.

Get the Infographic: Dynamics AX vs. Dynamics 365 Finance
Download the infographic to learn more about Dynamics AX and Dynamics 365 Finance.
Are you currently in the process of evaluating different ERP solutions for your business? Look no further than Microsoft’s two powerful options: Dynamics AX and Dynamics 365 Finance.

These comprehensive platforms offer a wide range of features and capabilities to streamline your financial operations and drive business growth.


To assist you in understanding the key distinctions between Dynamics AX and Dynamics 365 Finance, we have created an informative infographic, that highlights the unique features and benefits of each solution, allowing you to make an informed decision that aligns with your organization’s ERP needs.


Download the infographic to learn more about Dynamics AX and Dynamics 365 Finance.


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eBook: Dynamics AX vs. Dynamics 365
Making the Right Choice for Your ERP Transformation
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Considering a transition from Dynamics AX to Dynamics 365?

In this eBook, we provide you with all the essential information you need to navigate your transition and understand Dynamics AX vs Dynamics 365. We’ll guide you through the key differences between the two platforms, highlighting the benefits and advantages of upgrading to Dynamics 365.


Don’t miss out on this opportunity to transform your business.


Fill out the form to download our eBook today and gain the knowledge and insights you need to embark on a successful ERP transformation journey.

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Medisys Leverages the MazikCare Platform to Deliver Centralized, Collaborative Healthcare Services and Clinic Management
Learn how Medisys leveraged the MazikCare Platform to deliver centralized, collaborative healthcare services and clinic management.

In this case study:

Client: Medisys Health Group (now TELUS Health)


Industry: Healthcare IT Services


Products and Services: Quisitive MazikCare, Microsoft Dynamics AX, Microsoft Dynamics CRM, Microsoft Power BI, Microsoft SharePoint, Microsoft Surface Pro 4


Country: Canada

“MazikCare provided an out-of-the-box, fully integrated, end-to-end solution on top of Dynamics AX that addressed the entire patient journey, from appointment scheduling to patient flow through the clinic, electronic medical records, billing, and post-discharge follow-up,”
Michel Bouchard
IT Director, Medisys

Company Overview

Medisys Health Group (now TELUS Health) is committed to leveraging world-leading technology and a passionate team to revolutionize access to healthcare and drive remarkable health experiences for the people in Canada. A leader in virtual care, tele homecare, e-medical and health records, benefits, and pharmacy management, Medisys gives health authorities, healthcare professionals, patients, and consumers the power to turn information into a healthier future. By leveraging the power of technology to deliver connected solutions and services both in-person and virtually, Medisys is improving access to care and revolutionizing the flow of information while facilitating collaboration, efficiency, and productivity for physicians, pharmacists, health authorities, allied healthcare professionals, insurers, employers and people globally, progressing its vision of transforming healthcare and empowering people to live healthier lives.

The Need for Client Record Automation, Centralization and Insights

Business growth at Medisys was being hindered by a mix of traditional, manual recordkeeping systems and processes at its clinics. These limitations drove Medisys to search for a new platform that would enable process and file centralization and automation. Medisys partnered with Quisitive to deploy the MazikCare platform for automated client record and clinic management.


Prior to launching MazikCare, Medisys was experiencing limitations in its legacy business processes that threatened to slow growth, tarnish corporate relationships, and inhibit the delivery of best-in-class patient care. 


Rapid growth and a series of strategic acquisitions had left the organization operating with manual and outdated booking and information systems, which included paper and spreadsheet-based processes, and a variety of outdated healthcare applications.


Gaining insights into key performance indicators (KPIs) that would help the business improve was also time-intensive for the organization’s leadership team. 


“We were working hard to overcome the inefficiency of our patient workflow systems,” said Joseph Lo, Chief Executive Officer, Medisys Executive Health Services.

“We didn’t have the information we needed to develop deeper personal relationships with our executive guests. We knew that if we were to grow, we needed to get our back office in order, create consistent, efficient patient workflows across all our clinics, and provide real-time data that our corporate clients could use to steer their business.”
Joseph Lo
Chief Executive Officer, Medisys Executive Health Services

Getting Started with MazikCare

Medisys had long used Microsoft Dynamics CRM to record patient interactions and appointment timing. Additionally, it used Microsoft Dynamics AX as its financial management platform. The organization needed a solution that could complement and augment its existing Dynamics infrastructure. After a careful analysis of current and future needs, Medisys officially selected MazikCare due to its native integration with Dynamics and extensive toolset of options to serve the entire business and customer continuum. 


“MazikCare provided an out-of-the-box, fully integrated, end-to-end solution on top of Dynamics AX that addressed the entire patient journey, from appointment scheduling to patient flow through the clinic, electronic medical records, billing, and post-discharge follow-up,” says Michel Bouchard, IT Director, Medisys.


With MazikCare, Medisys was able to create consistent patient workflows across all its clinics nationwide and provide its clients with real-time insight into the health of their businesses. 

The Benefits

Since starting with MazikCare, Medisys has realized significant benefits. By providing greater consistency and efficiency, improved visibility into scheduling, billing, and patient data, and by automating vital tasks, the organization is better equipped to do what they do best — help clients. 

  • Manual entry and processes have been eliminated, shifting staff’s time from administrative tasks to more strategic activities 
  • Teams can review scheduling, billing, and client reports, quickly and from anywhere 
  • Leadership can access real-time accurate data for better planning & decision-making
“MazikCare provided an out-of-the-box, fully integrated, end-to-end solution on top of Dynamics AX that addressed the entire patient journey.”
Michel Bouchard
IT Director, Medisys

Significant Time Savings and Enhanced Client Experience

Today, when a prospective guest calls Medisys clinics for an appointment, scheduling agents can book it in less than a minute without the prep work that was previously involved. “Our previous setup was so complex that it took weeks to train a scheduling agent,” explains Bouchard. “They had to familiarize themselves with our various preventive healthcare providers, know which medical specialists served which clinics and pore over those specialists’ schedules to find openings. To our executive guests and corporate clients, appointment scheduling appeared easy, but behind the scenes, it was a lot of work.” 


Once the guest is inside a Medisys clinic, check-in is simple and more personalized because the staff has a detailed visit history and the guest’s complete medical record in the palm of their hands, on a tablet. As a guest steps through the various exam stations, clinicians check them in and out and record results digitally. 


When the visit is complete, Medisys uses MazikCare to automatically generate a personalized detailed results report for the guest and an invoice for their employer while maintaining the highest standards of data security and personal health information privacy protection. 


Medisys physicians can securely access MazikCare from any location or device to enter patient information such as medications and allergies, which is then shared with the patient’s care team. Physicians can even add patient videos and photos to the system in a highly secure, confidential, regulatory-compliant manner. 


“We were delivering a great guest experience before, but through Herculean effort,” Bouchard says. “Our efficiency has skyrocketed with MazikCare, and guests are impressed to see our caregivers using tablets versus paper.”

Ready to get started with MazikCare?

Powered by Microsoft Dynamics and the Microsoft Cloud for Healthcare, Quisitive MazikCare is a complete platform purpose-built for the healthcare and life sciences industry. From day 1, MazikCare delivers powerful functionality to help improve patient engagement, automate operations, streamline and unify patient records, optimize the supply chain, enhance clinician and patient satisfaction, improve revenue cycles, and deliver exceptional real-time insights.