Reliable, Trusted Support

Quisitive's managed services span six core domains across the full Microsoft technology stack:

• Cloud Infrastructure (Azure Assessment, Azure Management Services, Azure 24×7 Monitoring, and Azure Licensing)
• Security & Compliance (Managed Detection and Response, Spyglass®, and Security Assessments)
• Digital Workplace (Digital Workplace Program, Power Platform Program, and Teams & Voice Services)
• Artificial Intelligence (Managed AI, Copilot Quickstart, AI Readiness Assessment, and AI Innovation Center)
• Data & Analytics (Fabric Accelerator, Data Operations, and Velocity for Data)
• Business Applications (Dynamics Program and Power Platform Program)

These services are delivered through flexible engagement models, including flexible sustainment services for routine support and proactive environment management, and Strategic Programs for roadmap-driven delivery of new and improved capabilities with dedicated advisory, coaching, and continuous improvement

Quisitive functions as an extension of the client's IT department by absorbing routine tasks such as 24×7 monitoring and support, server patching and maintenance, and after-hours incident response, freeing the internal team from that operational burden.

This allows in-house IT staff to concentrate on critical business initiatives and strategic transformation efforts rather than day-to-day maintenance.

Quisitive also provides hands-on subject-matter-expert assistance across the entire Microsoft ecosystem, giving internal teams access to specialized skills without the cost of hiring or retraining, enabling a lean IT staffing model focused on core innovation.

Quisitive positions itself as "a step above a traditional MSP" by deploying application-level experts rather than relying solely on end-user support staff.

Whereas a conventional MSP typically operates a reactive, break-fix model with a limited scope of services, Quisitive follows a proactive model with a flexible scope across a broad set of issues and technologies, emphasizing root-cause analysis and resolution rather than simply restoring service. Quisitive staffs seasoned architects and engineers who advise on and solve business problems with depth and breadth of technical expertise across all Microsoft technologies.

Quisitive is an award-winning global Microsoft partner. We hold all 6 Microsoft Solution Partner designations and are recognized for 20 Microsoft Advanced Specializations.

As a certified Microsoft FastTrack partner for M365, Quisitive receives early preview access to new Microsoft technologies, dedicated Microsoft technical resources for support and training, and access to special Microsoft funding mechanisms that can accelerate client adoption of new solutions.

Quisitive has earned multiple Microsoft Partner of the Year awards, including the 2024 Microsoft Analytics Partner of the Year and the 2023 Microsoft US Health and Life Sciences Partner of the Year. We were also named a Notable Vendor in Gartner's 2025 Magic Quadrant for IT Public Cloud Transformation, Midmarket Context.

Quisitive is ISO 27001 certified, a member of the Microsoft Intelligent Security Association (MISA), and a member of the Microsoft Security & Compliance Partner Advisory Committee (PAC), reflecting its commitment to rigorous security standards.

For clients in regulated industries, Quisitive aligns its operations with frameworks including HIPAA, HITRUST, SOC 2, and NIST CSF. Quisitive delivers security through its Spyglass® Security & Compliance Program, which encompasses managed detection and response (MDR), policy automation via its proprietary Catapult IP, and continuous compliance governance across both Azure and Microsoft 365 environments.

The company has delivered 1,400+ cloud security assessments backed by 10+ years of cloud security expertise and a team of 200+ cloud security, Azure, and AI experts.

Quisitive provides 24×7 support coverage with a dedicated team of engineers and maintains a 99% issue resolution rate.

Unlike many providers, Quisitive resolves issues directly without forwarding tickets. Its engineers learn each client's specific environment and apply root-cause fixes rather than temporary workarounds, so issues are fixed once and not reopened later.

Clients also receive direct Microsoft Premier escalation paths, unlimited support incidents with no per-ticket fees, and predictable, flat-rate pricing.

Service commitments include defined Service Level Agreements (SLAs) with response times, 24×7 emergency response for business-critical incidents, collaborative planning with a dedicated customer experience leader, and continuity in the delivery team for consistent personal service.

Quisitive enables enterprise clients to triple their resources for a fraction of the cost of hiring by providing on-demand access to a team with the skill level and capacity of 150+ consultants, effectively delivering what would otherwise require significant full-time headcount through a single engagement.

Pricing is structured as a predictable monthly cost tailored to the level of support needed, and a rate freeze applies on all Quisitive Managed Services for the duration of the contract, protecting clients from cost escalation.

Quisitive also provides a Cloud Advisor & Architect function that actively analyzes and optimizes Azure spend and guides each client's long-term cloud roadmap to drive ongoing cost efficiency.

Yes. Quisitive offers two tiers of managed services: Flex (routine support and proactive environment management, including request prioritization, environment health checks, and on-demand expert access) and Strategic Programs (programmatic, roadmap-driven delivery with environment assessments, personalized roadmaps, continuous improvement, dedicated advisory, workshops, and Quisitive IP).

Within flexible support engagements, clients start with a set number of monthly hours and can roll over up to 50% of unused hours over a rolling six-month period to maximize utilization. Services can also be extended as needs evolve. For example, easily expanding from patching to vulnerability and exposure management, allowing organizations to maintain a lean IT organization while scaling Quisitive's coverage as the environment grows.

Quisitive serves 900+ customers annually with 700+ team members operating out of 16 resource hubs worldwide, and maintains a 94% client retention rate across sectors, including healthcare, manufacturing, public sector (state and local), financial services, energy, and education.

The company's industry depth is demonstrated by sustained Microsoft recognition: the 2025 Microsoft Government Partner of the Year Finalist, the 2023 Microsoft US Industrials & Manufacturing Partner of the Year Finalist, and multiple healthcare partner awards spanning 2021 through 2023 (including the 2021 Microsoft Healthcare Partner of the Year Winner and the 2022 and 2023 US Health & Life Sciences Partner of the Year).

Quisitive also offers purpose-built industry solutions on the Microsoft platform: MazikCare for healthcare (covering supply chain, revenue cycle management, physician management, and patient management), PowerGov for state and local government (including permitting, licensing, code enforcement, and citizen portals), and ShopFloor for manufacturing process management.