In this case study:
Industry: Retail
Products and Services:
Azure Cost Optimization Assessment via CSP Engagement
Location: USA
The Company
This client is one of the largest entertainment retailers in North America, operating hundreds of locations nationwide. Its business depends on point-of-sale systems, ticketing, concessions, and loyalty commerce running reliably at every location, every day.
Quisitive serves as the client's Cloud Solution Provider, managing its Microsoft licensing alongside its Azure environment.
The Challenge
Years of rapid location growth and new digital ticketing and loyalty tools had expanded the clients Azure environment with little oversite. Resources were sized for peak demand and never revisited, commitment discounts were underused, and there was no clear view of where cloud budget was being spent well versus wasted.
The client needed to find operational savings without risking uptime at the register or the box office during peak hours.
The Approach
Quisitive ran a structured Azure cost optimization assessment, the same framework behind its Azure Managed Services practice, to baseline actual spend, identify savings opportunities, and prioritize them by risk and effort.
- Baselined the full Azure footprint across compute, storage, databases, and networking.
- Compared usage to provisioned capacity to find rightsizing opportunities.
- Checked eligibility for Reserved Instances and Azure Hybrid Benefit.
- Flagged idle and orphaned resources, plus inefficient storage tiering and licensing.
- Delivered a prioritized roadmap separating quick wins from longer-term changes.
The Results
- 20% reduction in annual Azure spend, more than $580,000 per year.
- Zero changes required to customer-facing applications or point-of-sale systems.
- Savings organized into a roadmap the client's team could implement on its own timeline.
- Immediate, low-risk fixes separated from longer-term architectural improvements.
Why It Matters
High-volume, multi-location retail and entertainment businesses tend to accumulate Azure cost waste as they grow, especially with seasonal demand and constantly evolving point-of-sale technology.
Quisitive sees this pattern reflected across most enterprise Azure customers, where conducting a focused assessment regularly uncovers savings of 20 percent or more, with no migration, redesign, or long-term contract required to get started.
About Quisitive
Quisitive is a global technology consulting firm and Microsoft Frontier Partner, helping enterprise organizations modernize with AI on Microsoft Azure, Dynamics 365, and the broader Microsoft cloud.
As a leading Cloud Solution Provider, Quisitive also manages Microsoft licensing and cloud spend directly for its clients. Its Azure cost optimization framework helps enterprise IT teams reduce Azure spend by an average of 20%-40% through assessment, rightsizing, and ongoing managed services.
