With Quisitive Flex, you're more than just a support ticket.
Quisitive Flex is an Enterprise IT Support program designed to meet the needs of organizations seeking reliable and comprehensive support for their critical Microsoft systems.
Ready to get more from your support team? Make the switch from other Microsoft support services.
At Quisitive, we align our IT support services with your key business goals, ensuring the right service level for your needs.
You can rely on us to keep your technology stable, secure, and performing at its best.
Plus, enjoy faster, more affordable support compared to other Microsoft support services.
With Quisitive Flex, you're more than just a support ticket. We go above and beyond to help you identify your key business goals and turn them into reality. With Quisitive Flex, you get...
Our experts can support the full breadth of Microsoft's technologies, plus custom solutions!
We are the highest quality enterprise IT support team available—and the least expensive.
We offer more than advice. Our cross-funtional experts provide implementation, deployment, and configuration support.
Make the most of your Microsoft investment with experts who understand and operate in the cloud.
Avoid downtime and unexpected costs with improved security, governance, and monitoring.
Stay ahead of the competition with transformative solutions that harness the power of AI and emerging technologies.
Our cross-functional team of experts works together, meaning there's no need to open a new ticket with a new group when a different problem arises.
We also resolve the highest number of tickets before escalating to Microsoft and escalate less than 1% compared to other providers, who escalate 30-40% of tickets to Microsoft.
Quisitive Flex provides hands-on technical support, training, advisory services, and management across Azure, Microsoft 365, and Dynamics 365.
- Less than 1% of tickets need to be escalated to Microsoft
- In-depth, customized assessments
- Workshops that provide opportunities for dialog and strategic thinking
- Live training via webinars
- Regularly scheduled advisory sessions
- Hand-on keyboards to provide implementation, deployment and configuration support
Other Microsoft support services tend to be limited and expensive, with a large portion of support tickets needing to be escalated to Microsoft themselves in order to be resolved.
- Must escalate 30-40% of tickets to Microsoft to find a resolution
- Assessments at a fixed scope
- On-demand training
- Ad-hoc advisory services
Downtime costs $5,600 per minute on average (Gartner)
With a focus on your business goals, Quisitive's team of experts will help you pave the way to innovation with technology optimizations built for the future.
- Collaborative planning, regular feedback cycles and consistent updates with customer experience leader (CXL)
- 24x7 emergency response for business-critical incidents
- On-demand access to 100+ Subject Matter Experts
- Service Level Agreements (SLAs) and response times
- Continuity in delivery team provides consistent personal service and reporting
- See results quickly thanks to an experienced team and a defined service process
We are proud to be a top Microsoft Partner. Quisitive works closely with their team to bring our customers the best service available—and we have the recognition to back it up!
Learn more about Quisitive's subscription service with the full Term of Service sheet.
